Boots Opticians Nottingham - Castle Boulevard

Boots Opticians Nottingham - Castle Boulevard 2017-08-11 Person 5 5 0

Since moving here I've always used boots as I have to an eye test yearly they have always been very clear on everything overall I'm satisfied with boots

Boots Opticians Nottingham - Castle Boulevard 2017-08-06 Person 4 5 0

Very full eye check and clear explanation of why she thought my eyesight had deteriorated. Didn't have to wait as long as in the past.

Boots Opticians Nottingham - Castle Boulevard 2017-08-04 Person 5 5 0

Thorough eye exam which was for my daughter, so she explained why she was doing certain tests so she could understand easily. She identified a problem which a previous optician hadn't seen, and recommended a slight prescription which would hopefully help.

Boots Opticians Nottingham - Castle Boulevard 2017-08-04 Person 3 5 0

I had a terrible experience. My first appointment was cancelled 2 hours prior. My second appointment was totally messed up and resulted in me being at the opticians for over two hours. Although the staff were very apologetic the level of service I received was far below the standard of what I would expect from Boots. I was left having to wear monthly contact lenses for longer that the recommended time. I am not at all impressed with this poor service

Boots Opticians Nottingham - Castle Boulevard 2017-08-02 Person 4 5 0

Everyone was so polite and friendly. Couldn't of done more to help. Steve the optician is one of the best I have seen. He took his time to explain things and made sure I understood. The only thing that could be improved slightly is it was quite difficult to get through to the store on the phone.