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6th April 2017


I would NOT recommend Boots at castle boulevard. I was examined by a trainee (pre reg) not a qualified optometrist. It was only when going into the consulting room and noticing the words 'pre reg' on the door i asked what this meant and was told by the person undertaking my examination he was not yet fully qualified. By this time i was already in the chair and the examinstion had started. There was no double check carried out by a qualified optometrist of the results of my examination and I left feeling very disappointed in my experience. There was no manager on site to talk to and I left my feedback with a 'senior'. At no time prior to my examination was i told i would not be seen by a qualified optometrist, despite a number of staff being available on reception I will not be going back there again.

Recommend
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Clear Recommendation