Share review of Boots Opticians Nottingham - Castle Boulevard

Boots Opticians Nottingham - Castle Boulevard 2017-01-03 Person 2 5 0

The trainee was poor, didn't even bother to clean a test set of lenses so I could fully evaluate the coating. She also didn't explain the pricing clearly. When passed to the senior it was better but I didn't have his undivided attention. His work then was double checked. Also I was left waiting and uncertain of who was dealing with me after being passed to the floor staff by the optician. I know they were busy but it could have been handled better. The whole process took 2.5 hours, which I think is far too long.