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29th December 2016


Usually I am a little nervous about going to the optician, however the optometrist I saw on this occasion was a complete rock star and gave me the most positive experience I think I've ever had. He was extremely courteous, answered all of my questions patiently and comprehensively, seemed genuinely interested in my concerns and came up with a number of helpful recommendations at the end of the consultation. The sight test itself was very thorough and he was also extremely reassuring about my eye health. The member of support staff who originally welcomed me into the store and performed my eye health checks was also very polite and professional. The only very minor negative is that the system had me down as a new patient whereas I have been going to that store for several years now, however my records were available on computer so that did not affect the service that I received. I have no hesitation in recommending this branch of Boots Opticians.

Recommend
Appointment
Staff
Clear Recommendation