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Boots Opticians Nottingham - Castle Boulevard 2017-02-23 Person 4 5 0

Extremely friendly and personable service in store - they did very thorough checks including visual fiends and retinal photography, and even repeated the visual fields when there was some uncertainty over the result. I was given recommendations to possibly renew my glasses as my prescription had changed a little. I originally had an appointment book for 16:10, but tried calling about 2pm to see if I could bring it forward - I tried to call twice, but no one answered the phone. Fortunately I was able to change it online and this was straightforward for me, even on a mobile device. But I was a little surprised that the phone wasn't answered on two occasions.