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29th June 2017


Lots of minor problems at store. Assistant who took my details had enormous nails and could barely hold her pen. She could not spell at all and my profession ''surgeon" was written as ' serg--n' instead. Contact lens professional and optometrist were excellent. During my consultation it became clear that my 2 pairs of glasses, bought at the same time 2 years ago, had different prescriptions in them. This was checked 3 times but no explanation given of the error. I presume I will receive a refund. I will speak with shop manager when I return to collect my new glasses.

Recommend
Appointment
Staff
Clear Recommendation