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22nd January 2019


I have been wearing contact lens for many, many years. Since moving to New Milton I started getting my contact lens by post from Boots Opticians. I pay monthly by direct debit and every third month, my new lens arrive. I wear my lens every day for approximately 12 hours but also have a pair of varifocal glasses as back-up which I very seldom use. During my eye-test it was discovered that the prescription in my right eye needed tweaking slightly, consequently my next delivery of lens will be slightly different. Because my contact lens prescription needed adjusting, it meant that my glasses also needed changing. Varifocul glasses are very expensive and, as the prescription was to be amended only slightly, I really didn't want to pay for a new pair. £225 is a lot to pay for something you might only use 5 times per year. However, the dispensing person Gintaras, put an extreme amount of pressure on me to buy the new glasses, so much so that it made me feel very uncomfortable. I said I couldn't afford to pay £225 straight after Christmas and he was adamant he would call me at the end of February to collect my deposit for new glasses. I guess he was on commission but I can honestly say that I didn't appreciate the pressure he was putting on me.

Recommend
Appointment
Staff
Clear Recommendation