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6th August 2017


I have used this opticians long before they became Boots but was concerned that all the Optometrists had changed since my list visit. Alison soon put me ease and I was very happy with my eye exam, I actually felt empowered to discuss various options with her. Great service. I had every intention of taking my prescription and looking for a much cheaper option but Debbie very kindly put some suggestions away for me whilst I went to the dentist and when I returned to collect my husband she showed me her ideas based on the discussions I had had with Alison, my previous glasses have been uncomfortable and Debbie discussed so many different options that I actually enjoyed choosing my glasses. Nothing was too much trouble and I took the initiative to choose something a bit more pricey that I really fell in love with. When my husband was finally free we loved choosing some glasses waiting for Debbie to deal with another customer and couldn't wait to hear her ideas on the styles chosen for him. To be honest we both chose expensive designer frames and have the most expensive varifocal lenses but with the discounts applied and the chosen second pairs (we both chose sunglasses which are much needed) we are very happy with the price. Not cheap but definitely worth paying for. Without Debbie's fun approach we would have been out of the door frame shopping elsewhere. I am thrilled with the service that Debbie gave and of course Allison. We are both very happy customers.

Recommend
Appointment
Staff
Clear Recommendation