Boots Opticians Manchester - Market Street
287 reviewsReviews
I felt that everyone cared about my needs and what I wanted.
Booking computer was down when I phoned to change the appointment.
Everything was absolutely perfect, the doctor Shreya was professional and explained what every machine was for and answered at all my questions.
The optometrist Steven could not have been more helpful, the elements I required for my prescription were very mixed, e.g., polorised lenses, varyfocul,wide angle, wrap around & car safe. He was extremely knowledgeable going to great lengths to work out the best solutions to my requests consulting with colleagues to confirm or adjust small details. All together a very confidence inspiring consultation. 100% satisfied
I had an eye test the week before and I called the call centre (not knowing the number I was given was for the call centre). I said I needed an appointment for my contact lense trial and stated I had my eye test already. Unfortunately the person who booked my appointment still booked me in for an eye test. This became apparent when I turned up for my appointment.
Luckily there was somebody available to do my contact lense lesson with me. Everybody was really nice and helpful and made sure I was seen by the correct person.
I think the person I saw was called nick (glasses, blonde/brown hair and beard). He was absolutely great. A credit to your service. He made me feel at ease, and explained everything clearly. Great customer service and I hope this gets passed onto him :)
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