Boots Opticians Manchester - Market Street
287 reviewsReviews
Professional service and friendly helpful staff. I experienced a wait for my glasses and did not get a call when they were ready despite promises to do so, in the end I had to chase. When I went for glasses to be fitted Stefan was very helpful and attentive.
I was by Sean and Stephen. They were both great. Service was efficient, friendly and easy. My results were well explained to me; all my questions were answered. I received a prescription and was helped to pick the right frames to fit me and my needs.
I did not get any notification on my schedule 2 year appointment. I had to go in store to advise I had not had any reminders. The lady apologised for the error, however if I was someone that didn't keep record I could have missed a vital appointment. Please ensure for future this does not happen to people as it could make a major difference with there eye health. I can confirm my husband also didn't get notification, so he will have to call to arrange a appointment which is also almost 6 months overy due.
Staff member who helped picked glasses was very patient and easy to speak to. I think his name was zubmir. Apologies if I spelt that wrong.
My final point would be, the glasses boots have does not have many designs in the cheaper brackets. Again I did and always do pay the higher price for a nicer pair, however someone less fortunate would not be able to afford. If I need glasses in the future I will most probably visit another opticians for a nice design at a cheaper price.
None needed - excellent team and service
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Short link to review Boots Opticians Manchester - Market Street: http://iwgc.net/emvse