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20th March 2017


My first prescription was too strong - I had left it a long time since my last eye exam and found the original optometrist was just doing his job. He did not ask me about my job or what I would use the glasses for, therefore the prescription was wrong. I could read perfectly well but could not see my computer screen which is what I need the glasses for mostly. I went into the branch and explained my problem and was immediately offered a re-test and it was found that although the prescription was correct it was too strong from the previous glasses I had. The new glasses are a perfect fit and I can use my computer during the day and also read perfectly well with them. The only issue is timing - on both occasions I had a wait after my appointment time - the first time I was in my lunch hour and was 25 minutes late, the second time my appointment was for 9am on a Saturday and that appointment was 10 minutes late.

Recommend
Appointment
Staff
Clear Recommendation