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24th February 2017


This was my first visit to Boots for my sight test. I shop in the store all the time. I'm usually a Specsavers customer. I was told the appointments were running late and apologised too by a friendly woman who was at a desk in the waiting area and then finally 30 mins after took through for my test by Nina who was again very nice and professional but then again I had to wait for someone to help me with my glasses. All in all the staff are excellent but it's very clear for everyone to see this store was understaffed. Unfortunately I didn't purchase glasses I was put off and needed to get back to work. I just hope that if I do return you will have someone ready to help me without having to wait again.

Recommend
Appointment
Staff
Clear Recommendation