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19th March 2019


Were do I start, rangfor a full day on and off for appointment market st Manchester just rings out in the end I dont live local so got a train the next day to make appointment . Went waited 5 mins at desk for receptionist told to sit down 20 mins later I was called in but my husband who also had an appointment was still sat there 30 mins later we had a drs appointment and couldn’t wait any longer spoke to a lady and told her she said have you not been told over20 mins running late and two more people before us. Nobody told us anything . Made an appointment for following sat but when we arrived home couldn’t make it so spent another morning on two phones to get through no answer rang customer services head office who made an appointment for us but that was hard work as well was booking us In For Sunday looking at wrong month omg why do we bother N I can’t really answer the question about the optometrist as didn’t get that far

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