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Boots Opticians Maldon 2017-05-12 Person 2 5 0

I was extremely disappointed with my visit to Maldon Boots opticians. Previously i saw an extremely helpful lady, who settled my fears around the eye condition I have and recommended that I have the eye scan eye time i come, so that if the issue arrises again i have some information for the hospital. The optician i saw this week was extremely dismissive of my eye condition, and also didn't offer the eye scan until i asked for it. I was then told the machine wasn't working. Had someone told me this at the time of contacting me to confirm the appointment, I would have rescheduled to somewhere else. I feel the £25 i paid for this service was a waste of money, and should i not get a call to rebook the eye scan within the next 2 weeks, I will make a formal complaint and require my money back.