Boots Opticians London - Strand

Boots Opticians London - Strand 2017-07-07 Person 3 5 0

I was given a hand-written prescription which I found I could not read when I got home. Confusion with 2, 5 and 0. No decimal points used. I called to ask for this to be clarified and got a photo of the same prescription which had been scribbled on to improve it somewhat. I had to call again to be sure. I would expect a printed form with n/a or zero where necessary. When I had a test at Tesco some years ago (free) I got a printed form with much more information. The shop did not have the frames I wanted. The assistant could not look up the Boots website because of 'the crazy system'. So I could not get glasses. I wish I had gone elsewhere.

Boots Opticians London - Strand 2017-07-06 Person 5 5 0

Rachael was extremely professional out my mind at ease and dealt with my questions with depth of knowledge and lots of options to help my issue.

Boots Opticians London - Strand 2017-07-05 Person 4 5 0

Nothing

Boots Opticians London - Strand 2017-07-05 Person 4 5 0

n/a

Boots Opticians London - Strand 2017-07-04 Person 4 5 0

Staff was very friendly and professional and equipment like from a sci-fi movie. When I was sent to discuss what frame I'd like, I didn't know what other options I have. Could I go somewhere else to buy frames, can I order them online? And that actually made me to want to go somewhere else to see what others can offer. If you were more transparent about price and options, I would be more confident with spending my money in Boots.