Boots Opticians London - Sedley Place

Boots Opticians London - Sedley Place 2017-05-18 Person 5 5 0

Peter was very good. He doubled checked accuracy of measurements etc

Boots Opticians London - Sedley Place 2017-05-18 Person 4 5 0

I got great help in selecting frames - especially important since my last pair proved very unsatisfactory. Thanks to Kush, Bonnie and Meera at Sedley Place. They were really helpful. Could not have asked for better customer service.

Boots Opticians London - Sedley Place 2017-05-17 Person 3 5 0

Good: - All staff were friendly and polite - Optometrist was knowledgeable, clear and thorough - Equipment was clean and modern - My appointment started promptly and I was not kept waiting between examinations Could be improved: - The website didn't work when I tried to book my appointment online so I had to do it over phone - I received an appointment reminder last week but when I arrived the optometrist told me I wasn't due to come back until November. I feel that Boots may have tried to take advantage of reminding people their appointment is "due" ahead of time. - I did have to wait at the desk for quite a while before anyone came over to check me in for my appointment.

Boots Opticians London - Sedley Place 2017-05-17 Person 2 5 0

The staff should be more organised. I was left waiting for 40 minutes even if there is no queue. After the eye test with the optometrist I was again left waiting for 15 minutes because the receptionist is not paying attention and does not know what he is doing.

Boots Opticians London - Sedley Place 2017-05-11 Person 5 5 0

The optical consultant, Filis, was particularly helpful, working on my spectacles a number of times to get them in perfect shape for my face. He is a credit to your company. Frank Chalmers.