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19th October 2016


I felt as though the optometrist was very quick to get a sales person in the room as soon as my prescription has changed (by only 0.25) assuming I was going to buy new frames without even discussing that with me during the consultation. Both the optometrist and sales person then seemed very disgruntled when I said I wasn't going to be purchasing new frames for a 0.25 change especially when the previous very professional contact lens optometrist said that my vision was stable and she wouldn't recommend making any changes. Once again an example of Boots professionals conflicting their healthcare obligations with business. Very disappointed with the professionalism at Sedley and will be going elsewhere in future.

Recommend
Appointment
Staff
Clear Recommendation