Share review of Boots Opticians Leicester - Gallowtree Gate

Boots Opticians Leicester - Gallowtree Gate 2017-05-04 Person 4 5 0

Got a very early Monday morning appointment last week and was greeted by many enthusiastic and smiling staff members (which is always nice). I let them know that I was a bit worried about one eye in particular and they made sure to thoroughly check to make sure nothing was wrong, which was very reassuring on my part. The lass who performed my checkup (Urmi I believe) also made sure to explain everything to me regarding what was going on and about what I needed to do about my prescription. A++ for the whole team ;) The only improvement I want to mention is for the online booking system though, and whilst fairly easy to use I found there were a few oddities with the system. I initially chose a different day which gave me times for opticians but not for the location I wanted. I found it odd that it didn't even mention the location except when appointments were available. If I did not already know of the opticians then I wouldn't have been able to find it by going to a different day. Since I can't drive this opticians was the only one I could easily get to by bus. Just my view but I think it might be better to say all the close locations and just state no appointments on that day then not showing the location at all.