Boots Opticians Ipswich - Upper Brook Street

Boots Opticians Ipswich - Upper Brook Street 2017-01-04 Person 5 5 0

Personal touch, friendly and knowledgable staff, did not feel rushed through the appointment.

Boots Opticians Ipswich - Upper Brook Street 2017-01-01 Person 3 5 0

My review was very professionally conducted which is more than can be said for the call centre arranging the appointment. Having confirmed I wanted my appointment for both eye test an contact lens check at Upper Brook Street Ipswich, when I turned up at the appointed time on Saturday there was no record of the appointment. It transpired he had booked me in to Stowemarket. I managed to have the contact lens check done that morning but had to rebook for the eye test the following weekend which was inconvenient. The staff at Ipswich were very helpful, however and did their best to sort me out a convenient rebooking. More care to confirm the details should be taken by the call centre.

Boots Opticians Ipswich - Upper Brook Street 2016-12-23 Person 5 5 0

All very good, couldn't ask for more. Thank you

Boots Opticians Ipswich - Upper Brook Street 2016-12-14 Person 4 5 0

Really good service - the person who was due to do my appointment was actually stuck on a train so I was offered an appointment with a pre-reg optometrist instead - It was explained he was pre-reg and the appointment would take longer so I felt I agreed to this appointment with informed consent. Taky was very further, explained everything and had a professional but relaxing manner - very good thank you

Boots Opticians Ipswich - Upper Brook Street 2016-12-08 Person 5 5 0

I went in for an emergency appointment due to a painful eye. I had just put in a new contact lens The optometrist saw me in his lunch break and diagnosed an abrasion on my eye. I then returned 4 days later for a check up. He had recommended using drops and ointment and not wearing my lenses. He was extremely helpful and explained things to me well.