Boots Opticians Edinburgh - Princes Street

Boots Opticians Edinburgh - Princes Street 2017-07-06 Person 5 5 0

Everyone has very been very friendly and the optometrist has been very helpful.

Boots Opticians Edinburgh - Princes Street 2017-06-30 Person 5 5 0

Efficient and friendly. Very helpful and I am satisfied with the advice I was given.

Boots Opticians Edinburgh - Princes Street 2017-06-25 Person 4 5 0

All staff were very friendly and helpful put you at ease right from the start

Boots Opticians Edinburgh - Princes Street 2017-06-20 Person 5 5 0

The Optician was very thorough, friendly and encouraging. She answered my questions and helped me decide what I needed without trying to sell me anything extra which really made me feel comfortable. She liaised well with the optical assistant. The Optical assistant was also lovely, patient and helpful. Considering what I needed and taking her time to be sure I was happy with my choice of frames, with lots of helpful advice. She also made a big effort to chase up my previous prescription from a different branch. Overall a great experience which I will recommend to others. Both members of staff were called Claire and both were excellent. Thank you.

Boots Opticians Edinburgh - Princes Street 2017-06-13 Person 5 5 0

I would like to express my heartfelt appreciation to all the staff at Boots the Opticians in Princes Street, but especially optometrists Jane Anderson and Clair Speed. I came to the department suffering blurred vision in one eye and was provided with immediate, comprehensive and courteous attention. After a wide-ranging series of tests, it was discovered I was suffering from a retinal tear and vitreous haemorrhaging. Ms Anderson explained the problem clearly, concisely and, just as importantly, sensitively then immediately organised an appointment at the Edinburgh Eye Pavilion for that same day. When complications arose the following morning, Ms Speed proved equally helpful and diligent. I hate to imagine what might have occurred without their timely assistance. I think Boots are extremely lucky to have such dedicated ophthalmic staff working for them just as we, the public, are fortunate in having access to their knowledge and skill. It is well to remember that local opticians are not only there for routine eye-checks but also perform a vital role in the detection of potentially more serious eye conditions. Once again, thank you.