Boots Opticians Chichester - North Street
310 reviewsReviews
Only one thing wrong - the mobile phone number on my paperwork at the appointment wasn't mine, so I didn't get a text message reminder about my appointment. It was lucky that I saw this on the paperwork and got it rectified.
I had not had an eye test for many years, so all was new to me. I was a little nervous but the staff were absolutely lovely. Very kind and reassuring, and informed me all the way through the necessary tests as to what she was testing and why. She was very patient and put me at ease. When I saw the optometrist she was also was very polite, smiley and completely reassuring. She has also referred me to my gp as she believed I needed to see a dermatologist for ? cysts under my lower lid. I was exceptionally impressed and now because of this experience would have no concerns on returning for my next eye health check. Very pleasant experience and will because of this be staying with boots as opposed to trying other opticians.
I have a particular problem with driving and contacts and was hoping for an easy solution, I still don't have a solution. I don't think I conveyed my issue clearly enough.
Although the staff were friendly I don't feel they understood what I wanted. I will live with it, perhaps there is no solution and I may be able to have surgery instead, I don't know.
Great friendly service from both Brian and Jan. Wonderful and patient! Continue to do what you're doing!
Kind considerate and very polite assistance at all stages of my check up and no sense of being hurried. Excellent.