Share review of Boots Opticians Chichester - North Street

Boots Opticians Chichester - North Street 2017-07-07 Person 4 5 0

Everything went really well until it came to payment and advantage points. The website states I will receive the awards and as I get 10 points to the pound I thought it worthwhile spending additional money on extras. However, Boots only give 1 point to the pound not the 10 I was expecting. When I queried this the staff shrugged their shoulders and didn't know the answer. I spoke to the manager who phoned advantage who told me that it states on the website that I would only receive 1 point. When I asked where she told me in the FAQs I explained I didn't look at those because I didn't know I had a question. You could feel the shrug on the phone. This is out of order and will put the matter on Facebook and which magazine. I am really disappointed with Boots and you had done so well.