Share review of Boots Opticians Chelmsford - High Chelmer

Boots Opticians Chelmsford - High Chelmer 2017-02-12 Person 5 5 0

When I arrived for my appointment I was wearing my contact lenses as I was having my contact lenses check before my eye test. I wanted to try some new glasses on so I spoke to the gentlemen at the desk and asked him to open up some of the glasses as they are locked and therefore you need them to be unlocked to try them on. I asked for a few different sections to be opened because I wanted to try a few different glasses on, however I was told that only one section can be opened at a time and that he had to wait with me whilst I tried the glass on. I felt quite under pressure and restricted whilst trying on the glasses because you don't have the freedom to choose different pairs on. After I had had my eye test I spoke to the optometrist as I mentioned I wanted to purchase new glasses but that they were locked and that I could only have one opened at a time. He spoke to someone when we came out of the room and asked them to open a few different locked sections so that I could try them on at my own pleasure. This was done and I chose some glasses. I just feel that only opening one area at a time is very restrictive and a pressurised way for customers to try different glasses on. Other than that my experience was very good.