Share review of Boots Opticians Cambridge - Lion Yard

Boots Opticians Cambridge - Lion Yard 2017-01-19 Person 4 5 0

The optometrist was really friendly and helpful, gave a lot of good advice and looked caring and passionate. The only downside was the waiting time for the appointment - it was my lunch break at work, and the fact that I had to wait extra time meant I was late to get back. I have been told that the company (Boots) prescribes the optometrists the time they're supposed to spend with each patient, and this time is unrealistically low, so they almost always overrun, rolling it into the next slot and so on (that is, those of them who care to ensure their patients/customers are well looked after and receive all care and advice they come for). Would it be possible to review this policy and give the optometrists more time on their appointments?