Boots Opticians Brent Cross

Boots Opticians Brent Cross 2017-05-01 Person 5 5 0

I did not need to be told my optometrist's name as I remembered it from previous visits'his name is Akash and he's a credit to your company,efficient polite and friendly

Boots Opticians Brent Cross 2017-04-30 Person 5 5 0

A lift or escalator for the elderly. Otherwise it's perfect.

Boots Opticians Brent Cross 2017-04-03 Person 2 5 0

My Son turned up for a booked and confirmed appointment only to find out its been cancelled without any reasons. I tried to call boots reception to find out the reason and was hung up after saying 'I will see what went wrong'. Called second time ... call was picked up and heard someone mention 'hangup the phone...don't answer'. I had to ask my son to turn back as could not do much. Found this type of customer service very unlike boots. I changed from Specsavers to boots two years ago hoping for a good customer service and range of glasses but was really disappointed how unprofessional was the experience with Boots on this occasion. Although third time lucky I finally did manage to get an appointment booked and my son was seen. Kept fingers crossed so that this was not cancelled. Very stressful experience.

Boots Opticians Brent Cross 2017-03-31 Person 5 5 0

An overall friendly atmosphere upon entering the clinic; each member of staff were welcoming and addressed me by my name; the optician was very informative and I could ask questions comfortably; a lovely member of staff (Samina Nev) helped me pick out a suitable pair of glasses with an unbiased opinion and made conversation with me which made the appointment a nice experience.

Boots Opticians Brent Cross 2017-03-30 Person 4 5 0

Comfortable experience and caring