Boots Opticians Bedford - Harpur Centre
194 reviewsReviews
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Derick, Amber and Gagandeep (sp?) were all very friendly and helpful.
Very relaxed. Wasn't kept waiting. Told me exactly what different tests were for and outcomes. Very friendly
Youif Al Tamimy Very good professional and thourough
Your bedford brand I am sorry to say is very slow, staff good but there seems to be alot staff avaliable but unfortunately don't help.
I will give u one example:
Went to pick my son's glasses up at ten to three. My appointment was 3.20 for myself, jus a eye test which I expected to take around 50 minutes, by the time I had my test, my son collected his glasses it took jus under two hours. I didn't choose my glasses as I was quite fed-up being in there so long'. You have so many staff but they seem to be doing work on the computer, which I think compared to other places, the customer should really come first.
I was so fed-up that half way through I had to tell the member of staff that I will choose my glasses another day.
I also spoke to a gentleman waiting to be seen and he also said the only thing wrong here in boots is the staff are very slow.
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