Boots Opticians Bedford - Harpur Centre
194 reviewsReviews
Staff spent a great deal of time helping me to select a frame to take varifocals for use as sports glasses.
Tims with thde Optometrist was not rushed and there was the opportunity to discuss health issues relatkng to my eyes
Very good service.
Care was good but follow up of getting the new glasses was an absolute disaster taking 11 weeks in total from the original ordering.
It was me that has to chase from progress and overall support was at best poor as I waited and waited for both pairs of glasses. I accept that problems happen sometimes but regular updates should be par for the course. At every turn there was a problem
The one saving grace was from the person who eventual provided me with the glasses. She was a credit to the team the way she managed what has been poor quality service up to that point
I wasnt rushed in choosing my glasses and Amber was really honest and helpful. Great service.
I would like to be able to email the store directly to make an appt, rather than going through a central system.
Resources
Short link to review Boots Opticians Bedford - Harpur Centre: http://iwgc.net/emtpk