Share review of Boots Opticians Bedford - Harpur Centre

Boots Opticians Bedford - Harpur Centre 2017-03-09 Person 3 5 0

Optometrist made a ridiculous fuss about signing me up for financial help with new glasses because I am on ESA. Anybody would have thought that the money was coming out of his own pocket. This is even when last year I paid the full cost of my glasses out of my own pocket! He was not the most personable or friendly of people and seemed to get impatient and irritated when I voluntarily offered extra information about my prescription which I thought might be useful. In general there was a lot of waiting around. I was actually there for over two hours from my official appointment time! What made the whole experience worthwhile was Emma, the very conscientious and thorough pre-examiner. She showed no signs of irritation or impatience at my persistent questions about frames, special offers and prices and thoroughly knew her job! She checked and double-checked all of the details and regularly reviewed everything that we had decided as we went along.