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Mrs Janet Renn
2019-09-10
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Written by a patient
Written by a patient 10th September 2019
Some Locum doctor a little while ago wrote some wrong information requested by the DVLA I was panic stricken about to lose my job , made me very anxious
I went to my surgery for an appointment and seen Janet Renn she put my mind at ease just after two minutes
I explained what was wrong we both went through my records and found an error she then wrote a letter to the DVLA explaining this .
I was extremely grateful and if it arises I need to go back to the doctors I will indeed try and see Janet Renn
10th September 2019
Response from Mrs Janet Renn
Thank you for giving me the opportunity to reassure you with this situation. I hope to ensure patients have trust and confidence in the service provided