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Written by a NHS patient
7th May 2021


Claire was very welcoming even though the website/service at times, from a customer perspective, could be a bit of a mess. She was understanding and thoughtful in her replies. Claire always took her time reading what you had written and answering any queries that you had. You could tell that the service was extremely busy and they were understaffed but Claire went above and beyond for her patients with some replies coming in as early as 6am and as late as 8pm. The company should recognise her for this dedication in the future with a large pay rise. Probably the best nurse I've ever had the privilege of talking to and all nurses should aspire to be like her.

Recommend
Trust
Listening