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Written by a carer
8th December 2017


I am delighted to find an opportunity to write a review for Nurse, Stephen Ward. I accompanied my daughter to his surgery back in the summer as she was suffering from exhaustion and depression. He immediately was able to connect with her and demonstrated high levels of empathy to gain her trust. My daughter felt comfortable to share with him, what she was going through and discuss options to aid her recovery. We continued to see Stephen through out the summer and I am happy to say that my daughter has made changes in her life and is back on track. I believe that the high level of emotional intelligence and professionalism that Stephen demonstrated was crucial in winning my daughter’s confidence to access the correct support available to her. I believe that teenagers can be wary of trusting and seeking advice from adults as they can feel misunderstood or judged. My daughter was very reluctant to go along to the doctor’s with me for that very reason. However, Stephen totally managed to change her perception and she feels he had the right attitude, provided brilliant advice and guidance delivered in a straight forward and non judge-mental way.

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Trust
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