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Written by a patient
1st July 2020


Thank you for being at the other end of the phone. We have had several phone consultations and you have always been professional, and caring. You tell it like it is with results and are always honest in our discussions which I greatly appreciate. You listen to my concerns, answer my questions honestly. I feel very involved in my treatment. I have been having phone consultations for a while now, and much prefer them than attending the clinic. However, you mentioned at the last consultation that you were considering video calls. This is something I would like to try as it would further personalise the treatment - being able to see each other would be very useful. Steve Williams

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