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Miss Hannah L Woodmansey 2022-09-12 Person 5 5 0

Hannah was my titration nurse for my ADHD medication and I could not be happier with the care I have received from her. As and ADHD and autistic person, I often find it very hard to communicate with medical professionals, and often feel I do not get listened to. However, my messages were always read, and the replies I received showed I had been heard and that my experience had been taken account of. I feel other medical professionals could learn a lot from how this service is delivered. I always got prompt responses when I left messages, and reassuring and sensible advice if I had a concern about something, or wasn't sure what to do. For instance, when I got Covid during titration, and when I forgot to increase the dose at one point because I had not read one of Hannah's messages properly. I would highly recommend this service and would like to say a big thank you to Hannah, and to her colleague Chris, who was equally helpful when Hannah was on holiday.