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Written by a private patient
17th March 2021


We aren’t a family who really posts reviews, but this one felt necessary. Though, it’s difficult to put in to words what the team at Psychiatry UK have done. This our story. Having a child with ‘disabilities’ is something that few people truly get, particularly when they are academically successful. For us, the journey has been really long, with multiple diagnoses and interventions, yet not a lot had changed except services became more fixed in shape. A shape that did not fit however hard the local teams tried. So we went back to our instincts and booked an private ADHD assessment with Psychiatry UK. Anticipating some issues as we were also contending with a restrictive eating disorder, we messaged the team, and thankfully Dr Roberts agreed to help. All we can say is it was like a saint arrived. It was clear from the report that he got the situation, issues and experience! The report gave the best assessment and likeness to of all the reports we have ever received. It was the first time that a psychiatrist or psychologist truly understood, and knew how to approach and communicate with the various issues that were at play. Then came titration. We all knew, and Dr Roberts had made us aware of the challenge. But, in a supportive and sensitive way got me motivated to take responsibility and own it. It was a challenge. It was a long and hard process, with many up, downs, and turn arounds, and at many points a reality check. Throughout, Hannah, Dr Roberts and the GP communicated well, and demonstrated the patience, knowledge and understanding. The experience was personal, with the eating disorder acknowledged and worked with, and at not point was it made to be an insurmountable problem. On what felt like out last try it clicked. The change was stark: ‘brain, head and body’ were finally connected. Something which has shone through in the most beautiful way in multiple parts of life. Coming home to a young adult, fed, dressed, working on their PhD and walked dog is something that was a distant dream to us. It’s nice to now be able to cuddle up on the sofa come of an evening, together, calmly, in a clean house and watch a film. To many this may feel like nothing, but to us it feels like the world. To Dr Roberts, Hannah, and the team at Psychiatry UK, thank you for giving us this the greatest gift, it’s been worth every penny.

Recommend
Trust
Listening