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Lucy Ellis 2022-02-02 Person 5 5 0

I first met Lucy after emergency surgery that resulted in me having a stoma and having to deal with all that entailed. Under her guidance I was able to come to terms with the unexpected change to my life. She has patiently shown me how to change my bag, she also instructed my husband so that he could help me in my early days after discharge from hospital. The follow up phone calls have been greatly appreciated. It always makes you feel you are never alone to deal with an anxiety. At my last clinic appointment, that was to check the template for my bag, Lucy picked up on a couple of things that were not quite right. These have now been followed up and are being attended to. This holistic approach is very reassuring and welcome. I have always found Lucy to be pleasant and patient.