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Written by a NHS patient
5th January 2022


Gill has taken fantastic care of me before, during and after 2 hospital stays over the 2 years I've had my stoma. She responds quickly to requests for help and is extremely helpful and thorough in finding the best solution to a problem. She genuinely cares about people, and is clearly very knowledgeable. My experience is that she sticks with it until she's sure she's achieved the right outcome for the individual. This isn't just a question of physiology, products and equipment but also relationships with colleagues, suppliers and doctors - and will make sure the right people are involved to look after the patient. She's tactful, realistic and direct. I'm very grateful for Gill's dedication, help and expertise, her unflappability and kindness, and her generosity, especially with her time.

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