Reviews
Reviews
Call bell needs to be answered quicker
Surgery was cancelled 3 times, in the morning I wasn.t told what was happened.
I’m very sorry your surgery was cancelled and our practice is absolutely to explain why it was necessary to cancel. Please do contact our Patient Experience Team on 01935 384 657 who will be happy to investigate further.
Bathroom were dirty, tissue and pj.s left.
Handling of he discharge I have explained should be told 24 hours in advance that I'm going home, heard by nurse this morning that I,m going home, need to make plans, not convenient t make arrangements this quick, I only have my son to collect me and he.s busy. I can't go in a taxi because I have no clothes, the discharge process need improving.
Thank you for your comments regarding your experience of the discharge process. If you would like to discuss this further please don’t hesitate to contact our Patient Experience Team on 01935 384 657.
Pleasantly surprised overall
Cleanliness is not very good
I don't like hospitals
Nothing else to add
Overall everyone has been brilliant made to feel not a nuisance, I don,t feel the buzzers are not being answered quick enough
Good