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Weymouth Street Hospital
2024-05-31
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5
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Written by a private patient
31st May 2024
Diabolical.
Charged in full for an operation I couldn't have, owing to a heart condition that introduced itself a few days before the surgery.
I was told in writing the full amount was being refunded, only for the Hospital Director to follow up and say it would be 50%. This 50% has not materialised.
The focus is solely on profit, with zero consideration for mental or physical health when such circumstances arise.