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Written by a NHS patient
20th June 2023


I have been coming to the Aylesford Unit for more than 3 years including a number of admissions to various wards. I have almost always had a positive experience and feel staff do their best in involving you and giving you the best care. I am never shy away from giving both positive and negative feedback and they are both accepted gracefully. Some areas where improvements can be made are food and drink, specially making sure drinks are warm when served.. Regarding Haematology consultation and treatment, I cannot say enough about Dr Randall, she is the best.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe