Share review of Warwick Hospital

Warwick Hospital 2023-04-25 Person 4 5 0

Paramedic staff were amazing and initial triage was excellent. Bloods were done in 2/3 hours but by then my case was non-urgent. However if that could have been passed onto me then I would not have stayed 9hours in the waiting room. A simple change in process would be to tell patients their issue has been triaged as non-urgent. I got a phone call from the emergency Dr who told me my results and that a GP appointment was needed. I imagine the communication for those triaged as non-urgent could be improved and save a lot of patients waiting to be told to see their GP.

Communicate that my presentation is non urgent once bloods have arrived. That takes 2 mins to look at bloods and case history and tell someone waiting. I was happy to go if this was explained.