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15th May 2023


Once I was in the waiting area within the a and e department, I suggested to the person looking after me what I thought it was, as she had no idea. She then spoke to the registrar and she agreed with me. She was about to take bloods but it had already been done, so I told her that it had been done . She was unaware of this. She dismissed the reason for me being brought in completely (extremely high blood pressure after standing). She said there are signs of infection but she doesn’t know where. Then another doctor came in and said that I just needed painkillers and to eat no fat, then went home. I still feel unwell and in pain.

Suggested improvements
Taken more care and time to examine and explain everything to me

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Rating not given.
Staff