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15th May 2023


All the nursing and medical staff were courteous, utterly professional and, bearing in mind I had had an operation for bowel cancer and it was the first time I had ever been an in-patient except for having sustained a broken leg some years ago, did their best to reassure me and put me at ease. So much so that while I was in hospital my blood pressure and heart rate was lower than I ever remember it.

Suggested improvements
The meals provided were in no way appropriate for the low fibre, "soft" diet I was required to follow. When I asked what the various dishes contained they could not answer. I survived on a diet of soup, from some of which I had to extract bits of skin and inappropriate vegetables, or jacket potatoes with tuna. None of which was in any appetising.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff