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26th November 2021


Duty nurses generally okay ish but communication poor . Was promised a phone call back which never happened one day next day I spent all my morning cancelling an appointment that never should Have been made . As I was unable to attend due to work commitments I found the service poor unresponsive and very “ computer said no “ attitude . I have ended up sourcing counselling externally . I shouldn’t think I will make contact with AMHT again unless I definitely have no other option

Suggested improvements
Really everything sorry !

Experience
Dignity/Respect
Involvement
Information
Staff