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31st March 2022


Having had a permanent catheter and flip/flow valve fitted for over two years I finally had a green light laser procedure at Warwick hospital on March 9th 2022. Subsequent to this I was to have my catheter removed (so relieved) and be put on a ‘trial without catheter’ and to self catheterise for an indefinite period. To this end Clinical nurse specialist Marie Riding came to my home and not only put me at ease but instructed me extremely well on how to undertake the procedure. She also promised to follow up on how I have been getting on with it.This has been very reassuring as I had been somewhat apprehensive about it. Nurse Marie Riding gave me excellent service which I am extremely grateful for. She also placed an order for all the catheters, wipes etc. which came to me very quickly.

Suggested improvements
Nothing that I can think of!

31st March 2022
Response from Urology Services

Thank you so much for this kind review. I am delighted that Marie was able to support you and help you manage your needs and has been a great source of help for you. Tina Maddams Nursing Services Manager Fittleworth Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Listening
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Consent
Rating not given.