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10th February 2022


Not having a face to face meeting with an urology nurse you’ve not met teaching new skills over a video call felt pretty daunting but everything was structured so well and was so relaxed it was a great experience. My disability was taken in to account so a product was chosen that was more fitting for my needs. A follow up call 7 days later to see how I’d been getting on and a chance to ask questions was great (and no question was too silly)


Experience
Dignity/Respect
Involvement
Information
Staff
Listening
Manage Condition
Activities
Consent
Rating not given.