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Written by a family member
15th December 2022


Scarlett is happy when at Brian House and I know she is well cared for when there. I have lots of confidence in the staff looking after her. Her stays enable me to have a rest.

Suggested improvements
Respite stays have been cut short due to staff shortages and an emergency admission recently. Could a member of staff be on call to cover to enable 'respite stays' to continue as planned?

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience