The Whiteleaf Centre

The Whiteleaf Centre 2024-07-26 Person 4 5 0

N/A

None

The Whiteleaf Centre 2024-07-24 Person 4 5 0

i felt my family member was safe

n/a

The Whiteleaf Centre 2024-07-22 Person 1 5 0

Ruby ward The trust say there was nothing wrong with care when there was clear evidence of abuse. I complained about the neglect to not even got a sorry yes some of the staff are amazing and deserve their jobs but some of them shouldn’t be in a hospital setting as they don’t care but then they know they can say and do what they like. Eg I had a recording of a staff member telling a very unwell patient she didn’t like her and to go away according to the trust there is no issue with that. I was left with oxygen levels off 88 ie life threatening when I raised this conveniently the trust can’t find it! When I saw it it the records. All I wanted was acknowledgment that some of the stuff wasn’t okay but I know I will never get that please complain if you suffer the same we can’t all be lying

The Whiteleaf Centre 2024-07-18 Person 4 5 0

Staff let me off the ward

Give information where the food comes from/food is grown

The Whiteleaf Centre 2024-07-18 Person 4 5 0

I feel misunderstood

Please don’t try to hard

The Whiteleaf Centre 2024-07-18 Person 4 5 0

Simply been here too long

Regular ward rounds Sandwiches available in the evenings

The Whiteleaf Centre 2024-07-18 Person 5 5 0

The staff are friendly and compassionate. They are helpful and discuss my care needs with me

I would like more notice on when I can go on home leave

The Whiteleaf Centre 2024-07-18 Person 5 5 0

Just think it’s good

Not really

The Whiteleaf Centre 2024-07-18 Person 4 5 0

Because staff are really kind all the time

No

The Whiteleaf Centre 2024-07-18 Person 4 5 0

Medical treatment helped me to quit smoking

Stop taking blood and find an alternative