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Written by a patient
15th October 2020


Overall, a good experience. However lack of communication as to next steps and progress of next steps.

Suggested improvements
Keep patients informed on a regular basis or their next steps. Additional staff required to support more vulnerable patients. Also more one on one sessions to build relationships to fully understand patients needs/requirements and how they are feeling.

Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction
Experience