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12th February 2021


The staff are friendly and nice and supportive. The games are brilliant and have kept us occupied and happy. The groups have been helpful and good and kept our mind on good things. This has helped us through the week. Specifically with OT, activity coordinator and peer support workers. The food has been pretty good. The canteen staff are fine. The washing is clean and thorough. The cleaners do a good job.

Suggested improvements
Not really. Fix the pool table. Some of the male nurses are a bit hard on us and a bit abrupt.

Dignity/Respect
Involvement
Information
Staff
Patient satisfaction
Carer, family & friend satisfaction
Experience