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The James Cook University Hospital 2013-03-12 Person 5 5 0

staff very friendly and informative, at the time of staff change new on duty staff introduced themselves. ward clean and rubbish removed from patients tables and floor regularly Only one small comment, the bed side light: i believed that mine was broke, but it turned out that in order for it to work, it was required to turn on light from back wall, before you could use bed side light button on nurse call button.